Jaxx
2024-03-18 11:54:51 GMT
It is seldom that I have to go to part stores. But I like the crew here, very helpful and engaging, not just trying to get a sale and you out the door.
Christopher Salazar
2023-09-20 00:23:34 GMT
Came in to check a temperamental battery and Cesar hooked me up with a free battery test and made great honest recommendations on a new battery for my car. His store didn’t have the battery I wanted in stock so he set up a “buy here and pick up there” with another store near by, so I was still able to pick up my new battery only a mile away. 5 stars for Cesar!!! Thanks man!
Shel ham
2023-10-17 19:59:35 GMT
Great guys! Honda Vacaville was so rude and these guys went above and beyond, even fixed my faulty windowwasher! Thanks jackie and saim!
Karen S.
2023-12-07 21:11:51 GMT
Very helpful and friendly environment.
Neil Domingo
2022-03-08 09:04:10 GMT
Let me tell you guys and gals. Richard, store manager, and Nathan went above and beyond today, 8 Feb at 4 pm. They assisted and helped me to replace my battery. I could have done it myself but they we're willing to help out. Bravo Zulu to both of them. I know everyone working at this place has the best customer service in Fairfield.
Neil D
2021-12-18 20:26:22 GMT
Went today to get my battery tested. The guy who assisted me was very helpful. I felt bad that I made him walk with a cast on his foot. Honest auto shop. The other place is not so.
Allan Roundy
2021-06-04 11:46:02 GMT
Actually I was going to the Town & Country restaurant for a late lunch right across the street from them but I have always loved AutoZone I think they're the best parts place in town particularly at 1 on North Texas but I have also had excellent service in Suisun the restaurant right next to them serves real good food too there is one lady Arch versus I have been doing business with for years at this location she is very friendly and has red hair
Chris Thomson
2019-04-25 02:57:10 GMT
Best employees ever!!! We were driving to auto zone to get a battery assessment and it died on us 2 minutes from the store. We called the store in a hail Mary attempt at any kind of help. I asked for a couple of tools and they said they would be right over. Not only did they bring the right tools for the job, but they stayed with us and changed the battery as quick as I'd ever seen. Even with a ton of corrosion, they got it out of there and had us on our way within 5 minutes. I feel bad that they didnt make any money off of us this time, but we will be back soon and will be coming here from now on. Thank you Jennifer and Liz!!! You two are great representatives for auto zone!
Sanyu DeMarco
2019-01-10 23:18:18 GMT
The BEST! Have always had good experiences at this store but today was especially great. The manager, Sal, totally fixed the fuse problem that I was having with my ancient Audi wagon which was causing the hazard lights to stay on even when the car was off, thus draining the battery. He totally figured it out and got me back on the road. I didn't even buy anything!!! Great store
Timothy Fisher
2021-03-19 03:22:44 GMT
Normally, I wouldn’t go to this autozone because there’s a closer one to me in Suisun. But there’s a young lady at this particular store named Kasondra who always goes above & beyond to help me whenever I come into the store. I’ve even witnessed her help other employees with their customers while simultaneously helping her own. She remembers who I am, always says hello to me when I come in & is exceptionally knowledgeable, that sort of thing. This is a huge deal to me considering great customer service seems to be a thing of the past with most businesses these days.
lia medina
2019-06-05 04:39:21 GMT
Maelynn manages and works behind and in front of the counter. She is spot with her advice relating to my car. She double checks her information and she let me know what bargains were available for my SUV. She was very helpful to me when I came in concerned about what kind of oil to purchase for my vehicle. I have to say what a pleasant surprise to see a knowledgeable, professional woman who knows about cars.
Jo Jo Aberch
2019-08-03 17:42:37 GMT
FANTASTIC!
👍
I originally had gone to O'Reilly's and got a rude and frumpy Old Gentleman that had no desire to help me at all. From all appearances he did not seem to enjoy being at work, I never saw a smile nor did he greet anyone. There was no attempt at going above any question that I asked nor was he wanting to trying to help me solve any of my issues. It was very uncomfortable.
At AutoZone less than a mile away I was there for an extended time and I was actually told not to purchase a part! They encouraged me not to get it because they believed it would not help fix anything. Between two young men, Joe and Carlos, they listened to what I told them, attempted to figure out what was going on, took several trips out to the car, look things up on the internet (yes Google Joe! LOL) and through trial and error finally diagnosed the issue on their own! Way above and beyond what I ever had anticipated. I truly appreciate every moment they spent with me.
I will never go back to O'Reilly's and AutoZone will have my business from now on. I also loved their light-heartedness and sense of humor along with the fact that they enjoy working in their job. The store had a constant stream of people whereas O'Reilly's had two homeless people walking around.
Hands down no question they are by far a much better place to go even if it is a smaller store. A Plus in my book. 👍
If either of you ever read this thank you again for all of your help. 😎 (You know, the girl,... the one...the one Joe called old when handing her fuses that light up when they blow. "Been like that for a few years." LOL😂)
⭐⭐⭐⭐⭐
jeremiah Lovett
2021-03-12 16:55:23 GMT
Paul was amazing he went above and beyond to help me fix my problem. Also saved me some money in the process. Thank auto zone I really appreciate you service.
R G
2018-10-04 00:43:10 GMT
Richard was very chatty and helpful. They had the part and got my warranty taken care of in a snap. Lots of staff on hand so no waiting
Michael Johnson
2022-06-21 16:52:47 GMT
Got some window tint from them good service friendly in and out had a good conversation and went on my way
Saibaba Ren
2021-01-25 20:05:06 GMT
As always volunteer to help with best practices and suggestions and even fix stuff too,replaced my car "Brake lights".
I Appreciate,keep up the good work.
X Spencer
2018-11-19 16:32:44 GMT
Great staff, excellent return policy and seems to be able to deliver on just about every part you need in 24hrs or less.
Michael Dillard
2021-02-12 00:56:30 GMT
Auto Zone is great, I went to O'rileys down the street to use their code reader, O'reillys said no do to Covid we can't help you. But Auto Zone let me use their code finder and now I am working on fixing car.
Chad Shaver
2020-07-26 01:30:21 GMT
They loaned me an ODB2 reader and that pointed out the error which was then a quick replacement part away from having no check engine light. Thanks!
jewels bouche
2019-05-31 17:21:48 GMT
I needed wipers on my Fiesta...as one of my wipers just disintegrated...so I went to my favorite auto store... employees are knowledgeable..
They got me on the road and installed them too...THANKS AUTOZONE
