Services and amenities | Chicago O'Hare airport (2024)

Services and amenities | Chicago O'Hare airport (1)

Wi-Fi

Unlimited Wi-Fi access available in all airport terminals, both before and after security screening. Connect to the "Boingo Hotspot" or "_Free_ORD _Wi-Fi" networks. Launch your preferred internet browser and then load a new non-https URL to request the login page to load. Using ORD Free Unlimited Wi-Fi, you will need to choose "Watch Ad to Connect" to see an advertisem*nt and then be able to browse.

Power Stations

These are workspaces with seating, counters and power outlets that provide travelers with a convenient area to recharge electronic devices such as laptops, cell phones and mobile devices free of charge. Each has four to eight seating positions and a wheelchair-accessible workstation. They are located throughout all terminals.

Banking Services

Seaway Bank (Tel +1 773 831 7320) offers full banking services, including foreign currency exchange.

Location and hours
- Terminal 1: Gates C18 (9:00 am to 6:00 pm) and B10 (7:00 am to 4:30 pm)
- Terminal 2: Gate F1 (7:00 am to 4:30 pm)
- Terminal 3: Gate K10 (7:00 am to 4:30 pm)
- Terminal 5: Lower Level (8:30 am to 5:00 pm) and Upper Level (8:30 am to 9:00 pm)

ATMs: provided by local and national financial institutions, are located throughout the airport, both before security and in each terminal. Services include cash withdrawals, deposits and checking account balances.

Business Center

​The Hilton Chicago O'Hare Airport hotel, located across from terminals 1, 2 and 3 and accessible via underground corridors, offers meeting rooms, catering, event planning and a business center with fax, photocopying, packing and shipping services.

Terminal Gateway Spa

Massage treatments, hand, leg and foot massages, as well as full body and deep tissue Swedish massages are offered. Manicure and pedicure, polish changes and soak services.

Terminal 1, Concourse B, Gate B12
8:00 am to 8:00 pm
Tel +1 847 447 3042

Terminal 3, Concourse H, Gate H1
8:00 am to 8:00 pm
Tel +1 847 447 3029

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Multi-Modal Facility (MMF)

The Multi-Modal Facility is a state-of-the-art building that connects the airport's ground transportation operations at a central access point. It houses all rental car operations and includes an economy parking lot (Lot F). It is located at the southeast corner of Zemke and Mannheim roads and is easily accessible from all surrounding expressways.

The MMF includes multi-level Quick Turnaround refueling, electric vehicle charging stations, more than 2,600 parking spaces, guidance services to easily locate an available parking spot, mother rooms, service animal hygiene area, regional bus services, food, beverage and merchandise.

Art Exhibits

At O'Hare there is a public art program with a large number of paintings, sculptures and art pieces by local artists on display throughout the airport facilities.

Traveling with children

​Family Lounge
Located in Terminal 2, just past the security checkpoint, the family lounge offers a designated space for children to play. There's colorful seating, device charging outlets and stroller drop-off spaces, plus live entertainment throughout the year.

Mothers Rooms / Nursing Booths
They offer a clean and comfortable space for mothers who are breastfeeding their children and prefer to do so in a private environment. They have comfortable seating, a sink, power outlets, changing surfaces, dim lighting, and are open 24 hours a day.

Terminal 1: Concourse B, Gates B7 and B10
Terminal 1: Concourse C, Gates C11 and C23
Terminal 2: Concourse E, Gate E1
Terminal 2: Concourse F, between Gates E5 and F9, Gate F1
Terminal 3: Roundabout, next to the yoga room
Terminal 3: Concourse G, Gate G12
Terminal 1: Concourse K, Gates K1, K5, K19
Terminal 3: Concourse L, Gates L6 and L24
Terminal 5: Concourse M, Gates M8, M20, M32, M37
Multi-Modal Facility: Level 1, North and South Sides

Hilton Health Club

If you have some time before your flight and want to exercise or relax, you can become a member of the Hilton Athletic Club for a day and enjoy its facilities, which include a fitness area, steam room, sauna, workout pool and locker rooms.

Location
Inside the Hilton Chicago O'Hare Airport hotel, directly across from terminals 1, 2 and 3. From Terminal 5, you can access via the ATS train.

USO

The United Service Organization (USO) offers a variety of services for active military personnel and their dependents, including free refreshments, internet access, lounge, children's area, TV, reading material, flight, travel and lodging information.

Locations and hours
- Terminal 2, mezzanine, pre-security, 9:00 am to 9:00 pm
- Terminal 3, rotunda mezzanine, concourse G, post-security, 9:00 am to 5:00 pm

Passenger Paging

Airlines can locate passengers and post messages at the appropriate airport terminal. Contact the airline directly for assistance.

Chapel

The airport chapel provides a place for prayer and contemplation. Prayer books, mats, rosaries and ablution facilities are available. Located on the mezzanine level of Terminal 2, above the Alaska Airlines and JetBlue counters and next to the USO (pre-security).

Yoga Room

Passengers will find a special space to practice yoga, relax and meditate. The room features bamboo wood flooring, mirrors and exercise mats, as well as screens with yoga techniques and flight information. Hours: 6:00 am to 10:00 pm. Location: Terminal 3, mezzanine.

Services and amenities | Chicago O'Hare airport (2024)
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